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As well as providing consumers with a range of benefits, paper receipts offer the retailer plenty of marketing opportunities, including voucher space, brand trust, and simply giving the customer what they want   “Paper receipts offer brands something highly valuable: trust”   There’s little doubt that paper receipts offer a range of advantages to the…

The waiting game The British are experts at queuing, but with the introduction of digital receipts, those queues could be getting a lot longer   “Arranging the delivery of a digital receipt could mean big delays and the shopping experience spoilt”   There’s a BBC Comedy video that’s currently all over social media. Titled ‘If…

The secret world of data Handing over your email address at the till seems harmless enough, but behind that simple transaction lies an alarming tracking network of data collection and use. We look at the hidden industry that feeds on consumer data.   “Information is being shared completely haphazardly and there’s no accountability at any…

In January, the EU-wide ban on the use of bisphenol A (BPA) in thermal paper came into force. The substance cannot now be legally produced or sold on the market in thermal paper in a concentration equal to or greater than 0.02% by weight. For thermal paper manufacturers, this is a welcomed move. “Long before…

High street retail brands are currently going through a huge period of change. But by focusing on the customer experience and embracing technology, their future will be assured.   Earlier this year, over 8,000 executives, managers, researchers and experts from the global retail industry gathered in a very large conference hall in an even larger…

Choice is a cornerstone of retail competition, but the right to choose a paper or digital receipt is being taken away at the tills.   There’s a war currently being waged at tills and payment counters around the world. Whether it’s fashion stores, supermarkets, fast-food restaurants or DIY warehouses, retailers are slowly trying to move…

Discover just how thermal paper works and the latest developments in creating sustainable solutions for paper receipts. While receiving receipts for everything we buy is a reassuring – and in some cases, vital – proof of purchase, there aren’t many people that consider just how technologically advanced the equipment is that prints them. For a…

With more and more people worrying about how their details are being used online, the use of digital receipts is causing concern on the high street. Discover why paper receipts remain the safest and most trusted way to provide proof of purchase.

Retailers are increasingly offering digital receipts instead of paper, but is this really what consumers want? We find out.

One of the biggest arguments in favour of e-receipts is the impact paper has on the environment. But the facts about paper and its production tell a different story.